Citrus facilitates Equated Monthly Instalments (" EMI")
payment method on all purchases worth Rs 2,500 and above made
on merchant website using shown credit cards on screen.
Customers can combine items from multiple sellers
into a single purchase and convert the purchase into an EMI
The EMI facility is not available on purchases
made using Debit cards, Net Banking or Cash on Delivery payment
The EMI facility is being offered by the
respective banks to the customer and Citrus is a facilitator
and has no role to play in the approval, extension, pricing,
modification, pre-closure, closure or any matter incidental
thereto pertaining to offering of the EMI facility, which is
decided at the sole discretion of the bank. However Citrus will
support on raised dispute to between banks and customer.
The EMI facility being offered by the banks to
the customers is governed by the respective terms and
conditions of each bank and the customer is advised to approach
the bank in case of any complaint, dispute or enquiry about an
Service tax, Education cess and other taxes will
be levied by the banks on the charges levied by them for the
EMI facility as mandated by applicable laws and regulations.
In the case of customer cancellations or return
of items purchased on EMI, Citrus will facilitate the refunds
for and on behalf of the sellers as per the relevant refund
policy. The customer is advised to check with the respective
bank offering the EMI how the cancellations or refund will
affect the EMI terms and of any pre-closure or interest charges
levied on the customer.